Customer Relationship Management (CRM)
Customer Relationship management is a term that is thrown around in a lot of circles and means several different things.

To us at Renaissance Business Systems, Inc., it means being able to manage ALL the information related to a customer or prospect relationship while interfacing with those who sell and support these customers and prospects.  These interfaces can be in the form of information access or they can be workflow and event driven where messaging is automatic based on events that are recognized in the CRM software.

In this CRM realm, we offer a number of solutions.

  • For the Stand Alone user, we sell and implement SAGE ACT and GOLDMINE.
  • For those who want an Enterprise solution integrated with their ERP business system we offer SAGE SalesLogix.
  • For the Field Service Operation, we can provide Single Source Service Management Plus

For more information about any of these products, please call 800-607-0488 x201 or send an email to b i l l s c h e i b l e @ r e n s y s g r o u p . c o m


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