Solutions - Not just Software

Renaissance Business Systems has built its reputation on providing a Single Source for our customers' technology needs.  To that end, we have adopted a Best of Breed philosophy toward the software packages we select to sell, implement and support.

We look for products that:

• have strong management teams behind them
• have a proven delivery methodology
• have strong support infrastructure
• make continuing investments focused on  customer's requirements
• use the latest proven architectures
• use OPEN standards open to allow the greatest degree of integration and flexibility in:
  • access to information
  • customization of existing and creation of new screens and reports
  • easy launching of external processes and integration to word processing, email and spreadsheets
  • access to controls and machine interfaces
  • support for electronic data collection and distribution via Internet, wireless, EDI and bar code

We have and continue to survey software vendors that are known leaders in the market place as well as emerging products that have strong companies behind them.

The First Visit

To that end, Renaissance Business Systems always makes our first visit a research meeting where we attempt to understand your current state of information capability, integration and challenges to running your business efficiently.  If on the first visit, we understand and can gain confirmation from you of what your challenges are, we may present one of the packages that we represent or refer you to a partner or competitor that has a product that fits your needs better but for which we feel your treatment will be ethical, professional and above board as if we were providing a solution ourselves.

The Process

RBS will present our solution to your selection team using "live" examples that you have provided.  This is the best  way to illustrate how well our capabilities match your requirements and the ease of use of our solution.  We will also go through our structured implementation methodology to show you what to expect in the way of yours and our time commitment for training, setup and testing tasks.  Using this methodology ensures that steps are not missed and that when you arrive at your Conference Room Pilot phase, the screens, reports and processes you observe match the expected results.

Some vendors gloss over the importance of a structured approach to implementation because it minimizes your fear of cost and time commitment, but it is essential to a successful project.  The most successful projects also include key users in the selection process and early planning meetings.  This helps build consensus within your organization and make everyone feel part of the team.  The ultimate decision may rest with you or a few key individuals but having "buy-in" from the team makes implementation go that much more smoothly.
DOWN
After the selection process is complete and your have justified the benefits of your new system internally, contracts are signed, new hardware installed  and software ordered.  A kickoff meeting is scheduled for:

• the implementation team to get acquainted,
• the distribution of Procedures analysis forms to begin the "discovery process"
• the scheduling of training and project benchmarks and
• the assignment of tasks to the teams.

GO LIVE is the event we all celebrate since it represents the culmination of a great effort, a learning process that helps us to, as a team understand the company's goals betters and we have begun to see the payoff - better integration, reduction of dual entry, more accurate labor, inventory and costing, easier access to information when a customer calls, better ability to meet promise dates and a better ability to recognize problems early, when they can still be solved!

RBS moves into a support phase at this point.  We are always available to schedule assistance but your annual support covers software upgrades, telephone support and online users areas including a knowledge base for all the products we sell and implement.  This access let's you become more independent as the system begins to run itself and you can turn your attention to making use of the advanced features of your new software to improve efficiency and grow your revenue.

YOUR CHOICES WITH Renaissance Business Systems

Demo	Demo
Brochure	Brochure

RBS sells the robust SAGE MAS 500 and the lower end Mas90/200 software and supports many other mid-market Enterprise Software packages.  Contact Bill at 800-607-0488 x201.

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